Severe Weather Alert
There is a severe weather alert issued in the State of Florida. Please see the link for the Agency’s Hurricane Idalia Updates (Hurricane Idalia 2023 Information) which includes Medicaid Updates (Key Medicaid Information for Fee-for-Service and Managed Care Providers, August 28, 2023) as well as other useful resources. Please read our Severe Weather FAQs to learn more.
Dental Benefits to Cover Your Needs
MCNA is a dental plan for the Florida Medicaid Dental Health Program for the entire state.
MCNA has a large network of General Dentists and Specialists across Florida. Our dentists make sure you get the high quality dental care you need. Your Florida Medicaid dental coverage with MCNA includes great benefits, such as:
Cleanings
Exams
X-Rays
Sealants and Fluoride
Fillings
Extractions
Root Canals
Dental Emergencies
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Dental Benefits to Cover Your Needs
MCNA is a dental plan for the Florida Medicaid Dental Health Program for the entire state.
MCNA has a large network of General Dentists and Specialists across Florida. Our dentists make sure you get the high quality dental care you need. Your Florida Medicaid dental coverage with MCNA includes great benefits, such as:
Cleanings
Exams
X-Rays
Sealants and Fluoride
Fillings
Extractions
Root Canals
Dental Emergencies
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Enjoy a gift card from us!
MCNA rewards our members who take care of their oral health!
Parents or guardians of our Florida Medicaid members can earn up to $25 in Amazon.com Gift Cards* per child! You can earn a $10 Amazon.com Gift Card once the child sees the dentist for an initial dental exam and preventive service when they join our plan. They must then go back for a follow-up dental checkup within 6 months. You can also earn a second $15 Amazon.com Gift Card per child. To earn this gift card, fill out an Oral Health Assessment Form for the child and submit it to MCNA. Adult members can also earn both of these rewards.
To learn more, call MCNA toll-free at 1-855-699-6262.
* Restrictions apply.
Enjoy a gift card from us!
MCNA rewards our members who take care of their oral health!
Parents or guardians of our Florida Medicaid members can earn up to $25 in Amazon.com Gift Cards* per child! You can earn a $10 Amazon.com Gift Card once the child sees the dentist for an initial dental exam and preventive service when they join our plan. They must then go back for a follow-up dental checkup within 6 months. You can also earn a second $15 Amazon.com Gift Card per child. To earn this gift card, fill out an Oral Health Assessment Form for the child and submit it to MCNA. Adult members can also earn both of these rewards.
To learn more, call MCNA toll-free at 1-855-699-6262.
* Restrictions apply.
Even More to Smile About!
We offer extra benefits to all of our members to promote good oral health. You can get these FREE benefits plus your standard dental benefits and Amazon.com Gift Card.
Florida Member Hotline
Call us at 1-855-699-6262, Monday through Friday from 8 a.m. to 8 p.m. We will answer your questions and help you with your dental care.
My First Toothbrush
Our youngest members will get a reminder about their first dental checkup by their first birthday. We also send them a free baby toothbrush.
Bright Beginnings Program
Pregnant members can get a free dental kit that includes a toothbrush, toothpaste, and floss. We also send information about good oral health for moms and babies.
Children's Book and Backpack
Each new MCNA Dental member aged 4 through 6 years will get a free book and backpack when they get a dental checkup.
Enroll as a Member of MCNA Dental
If you live in Florida, you or your children may qualify for Medicaid dental care! The State of Florida will let you know that you have been assigned to one of three insurance companies to manage your dental needs.
If you are assigned to MCNA Dental, you are in luck! You will automatically have access to great dental care and and services. You will also be eligible to get an Amazon.com Gift Card after two preventive dental visits.
Do you need help choosing or changing dental plans? Medicaid has specially trained people to answer your questions and to help you enroll in the plan that best fits your needs. These people are called choice counselors and they provide services free of charge. To speak with a choice counselor, call the Statewide Medicaid Managed Care Help Line toll free at 1-877-711-3662 (TDD 1-866-467-4970) or visit www.flmedicaidmanagedcare.com.
Please call our Florida Member Hotline at 1-855-699-6262 if you have any questions.
Member Resources and Documents
Frequently Asked Questions
Member Handbooks
Forms
State Resources
Other Documents
Latest Member News
Update Your Contact Info with Florida Medicaid
Florida Medicaid redeterminations are coming back. Make sure the Department of Children and Families (DCF) can reach you. Be sure to update your contact information through your MyAccess account. It’s easy! Log in or create your account at https://www.myflorida.com/accessflorida/.
Be on the lookout for notices from the DCF so you will know when you need to take action regarding your coverage.
MCNA’s Member Portal
MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!
Already have an account? Log in instead.
MCNA’s Member Portal
MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!
Already have an account? Log in instead.
Find a Dentist Near You
MCNA has a large network of general and specialty dentists throughout Florida. You can choose a dentist from MCNA’s online Provider Directory. The directory is always current.
Please call our Member Hotline at 1-855-699-6262 if you need help to find a dentist. We can also help you schedule an appointment for dental care. Click here to download a Provider Directory for your region.
MCNA’s Kids Zone includes dental games, quizzes, downloads, videos, and more!
Latest YouTube Videos
“The Smile Squad, Episode 1: ‘Plight of Plaque!'”
Plaque is back! He and his candy henchmen are causing trouble in Mouthtropolis. Watch MCNA’s Smile Squad take them down and save the day from disease and decay!
“Tooth Trivia”
Toby the Dental “X-Pert” joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips!
“Emma’s First Dental Visit”
Toby the Dental “X-Pert” explains what children can expect on their first visit to the dentist!
“Effects of Sugar”
Toby the Dental “X-Pert” researches cavities and effects sugar can have on your teeth. Watch for some tips to keep those cavities away!
“Because I Said So!”
Have you ever asked your mom or dad why you have to brush your teeth and they said “Because I Said So”?! Here are 5 really good reasons why it is important to brush your teeth!
We Care About Your Smile and Are Here to Help You!
If you have any questions, please call our toll-free Florida Member Hotline at:
1-855-699-6262
You can call Monday through Friday, 8 a.m. – 8 p.m. (excluding national holidays).
For hearing impaired members, our TTY line is available at 1-800-955-8771.
Auxiliary Aids
This information is available for free in other formats.
Please contact our Member Hotline at 1-855-699-6262 (TTY 1-800-955-8771), 8 a.m. – 8 p.m., Monday through Friday.
Foreign Languages and Interpretation
English: If you do not speak English, call us at 1-855-699-6262. We have access to interpreter services and can help answer your questions in your language. We can also help you and a health care provider who can talk with you in your language.
Español: Si usted no habla inglés, llámenos al 1-855-699-6262. Ofrecemos servicios de interpretación y podemos ayudarle a responder preguntas en su idioma. También podemos ayudarle a encontrar un proveedor de salud que pueda comunicarse con usted en su idioma.
Français: Si vous ne parlez pas anglais, appelez-nous au 1-855-699-6262. Nous avons accès à des services d’interprétariat pour vous aider à répondre aux questions dans votre langue. Nous pouvons également vous aider à trouver un prestataire de soins de santé qui peut communiquer avec vous dans votre langue.
Kreyol ayisyen: Si ou pa pale lang Anglè, rele nou nan 1-855-699-6262. Nou ka jwenn sèvis entèprèt pou ou, epitou nou kapab ede reponn kesyon ou yo nan lang ou pale a. Nou kapab ede ou jwenn yon pwofesyonèl swen sante ki kapab kominike avèk ou nan lang ou pale a.
Italiano: Se non parli inglese chiamaci al 1-855-699-6262. Disponiamo di servizi di interpretariato e siamo in grado di rispondere alle tue domande nella tua lingua. Possiamo anche aiutarti a trovare un fornitore di servizi sanitari che parli la tua lingua.
Русский: Если вы не разговариваете по-английски, позвоните нам по номеру 1-855-699-6262. У нас есть возможность воспользоваться услугами переводчика, и мы поможем вам получить ответы на вопросы на вашем родном языке. Кроме того, мы можем оказать вам помощь в поиске поставщика медицинских услуг, который может общаться с вами на вашем родном языке.
Benefit Disclaimer: MCNA Dental is a Managed Care Plan with a Florida Medicaid Contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the Managed Care Plan. Limitations, copayments, and/or restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.
Follow Us on the Web
MCNA has profiles on Facebook, Twitter, YouTube, and Instagram!
Stay connected with our latest news and events, oral health tips, videos, and more when you follow us.