Cultural Competency and Culturally Sensitive Care

MCNA facilitates access to dental services for non-English speaking members. We recognize that the diversity of our member population can serve as a barrier to accessing dental services. MCNA has adopted the recommendations set forth by the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (the National CLAS Standards) as a guideline to developing our Cultural Competency Program.

We encourage all providers to complete the Cultural Competency Training Program for Oral Health Providers on the Health and Human Services website.

To request more information about MCNA's Cultural Competency Program and how it can help you provide culturally sensitive care to members, please call our Provider Hotline or email To learn about the National CLAS Standards, visit the U.S. Department of Health and Human Services Office of Minority Health website.