Provider News Feed
Read the latest news and information from MCNA for our Florida Medicaid providers.
2024 Clinical Practice Guidelines Now Available
Posted: July 1, 2024
We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.
Dental Details Newsletter: Summer 2024
Posted: June 28, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Ensure a Bright Summer Smile
MCNA's New Websites
Important Notice for Your Office
Keep Your Information Up-to-Date with MCNA
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Updated Provider Manual Available for Review
Posted: May 23, 2024
A new version of the Florida Medicaid Provider Manual is ready for review at https://manuals.mcna.net/florida?v=1.20 with changes that will be effective from June 22, 2024. The current Florida Medicaid Provider Manual is always accessible at https://manuals.mcna.net/florida. Please contact your Provider Relations Representative with any questions you may have.
Dental Details Newsletter: Spring 2024
Posted: April 5, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Recent Changes to MCNA's Provider Portal
2024 CDT Code Changes
Recognizing Dentists and Dental Hygienists
New Clinical Practice Guidelines
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Updated Provider Manual
Posted: April 2, 2024
Version 1.19 of the Florida Medicaid Provider Manual is now available. You will find a summary of the changes in the Revision History located at the front of the manual.
Important Notice for Your Office
Posted: March 20, 2024
Claims clearinghouse Change Healthcare recently experienced a cyber security issue that may have affected your practice's ability to submit patient claims and prior authorizations. Claims received through alternative methods will result in timely processing and payment. Please read our provider bulletin to learn more.
Happy National Dentist's Day from MCNA!
Posted: March 5, 2024
The spring months are a great time to celebrate dental professionals. March 6th is National Dentist’s Day, and the second week of April is Dental Hygienists’ Week. On behalf of MCNA, thank you for the great dental care you provide and the positive impact you make on oral health in your community.
Reporting Missed Appointments to MCNA
Posted: February 22, 2024
MCNA is excited to announce an enhancement to our system that allows providers to report when a member has missed a dental appointment. With this enhancement, MCNA continues to support your practice in the reduction of missed appointments. Read our provider bulletin to find out how.
Updated Provider Manual Available for Review
Posted: February 9, 2024
A preview of our revised Florida Medicaid Provider Manual is now available. This revised version will go live in early March 2024 and be effective from February 1, 2024. As always, the current Florida Medicaid Provider Manual is accessible at https://manuals.mcna.net/florida. Please contact your Provider Relations Representative with any questions.
New Clinical Practice Guidelines Now Available
Posted: January 31, 2024
MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from the "Support and Downloads" page in the Provider Portal, or from MCNA's website.