Provider News Feed

Read the latest news and information from MCNA for our Florida Medicaid providers.


New Portal Feature Now Available!

Posted: March 22, 2023

MCNA's Provider Portal has been updated to include a new option for adding a Patient Control Number generated by your office to claims, pre-authorizations, and referrals as additional information. Please click here to learn more and get started using this new feature.

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Happy National Dentist Day!

Posted: March 3, 2023

Our sincerest thanks for the excellent dental care you continue to provide to our members. Your dedication to their oral health and well-being throughout all of the challenges during the Public Health Emergency over the past couple of years has truly made a difference! Thank you for making them SMILE! Remember, you can always rely on our dedicated PR team for support when you need it. Please don't hesitate to contact us!


Updates to MCNA's Provider Manual

Posted: December 30, 2022

A new version of the Florida Medicaid Provider Manual is now available. You will find a summary of the changes in the Revision History located at the front of the manual. We encourage you to download a copy of the new Provider Manual today at https://manuals.mcna.net/florida.


2022 Conforming Amendment Effective 10/1/2022

Posted: October 1, 2022

The State of Florida adopted the Freedom First budget for State Fiscal Year (SFY) 2022-2023, which provides specific funding to the Agency for Health Care Administration for the sole purpose of increasing the minimum wage for employees of Medicaid providers to at least fifteen dollars ($15.00) an hour. Please see the 2022 Conforming Amendment describing new requirements. Your fee schedule will be updated to reflect the new increase for this purpose. This 2022 Confirming Amendment is effective as of October 1, 2022. Please reach out to Provider Relations at fl_pr_dept@mcna.net with any questions or concerns.


Updates to MCNA's Provider Manual

Posted: October 1, 2022

A new version of the Florida Medicaid Provider Manual is now available. You will find a summary of the changes in the Revision History located at the front of the manual. We encourage you to download a copy of the new Provider Manual today at https://manuals.mcna.net/florida.


Severe Weather Alert

Posted: September 26, 2022

There is a severe weather alert issued in the State of Florida. MCNA providers, please read our Severe Weather FAQs for helpful information.


National Dental Study: Round 3 - Final Chance to Join!

Posted: June 14, 2022

You are invited to participate in Round 3 of the nationwide study sponsored by the National Council on Disability, which is helping to drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! In this last round, you will be asked to provide your input to build consensus on two major issues— Medicaid Participation and Treatment of Adults with Intellectual and Developmental Disabilities (I/DD). To learn more and complete the Round 3 survey, please click here.


National Dental Study: Round 2 - Your Input Matters!

Posted: May 17, 2022

Thank you to all dental providers who participated in last month's survey to help drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! You are invited to participate in Round 2 of this national study sponsored by the National Council on Disability, which focuses on items most often noted by providers in Round 1. To learn more and complete the survey, please click here.


CE Opportunity: Cultural Competency Program

Posted: May 6, 2022

The HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care is offering a free, online educational program that supports the delivery of culturally and linguistically competent services. Dentists, Dental Hygienists, and any other oral health professional interested may complete this e-learning Cultural Competency Program. MCNA encourages all network providers to learn more and begin the program on the HHS website.


Improving Access to Dental Care for Adults with I/DD

Posted: April 18, 2022

Join us in driving real change for adults with Intellectual and Developmental Disabilities (I/DD)! Simply complete an anonymous survey sponsored by the National Council on Disability by April 30 and be entered into a $500 Lottery for your participation. To learn more about this national effort, please click here.