Provider News Feed

The Florida Medicaid Health Care Alert dated May 18, 2020, reminds providers that they cannot charge a recipient for Personal Protective Equipment (PPE) used during the delivery of a Medicaid covered service. Click here to learn more.

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.

We encourage your office to continue to be vigilant and proactively evaluate all patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to read an important provider bulletin from MCNA.

Update August 29, 2019: Governor Ron DeSantis has issued a state of emergency in 26 counties as a result of the severe threat posed by Hurricane Dorian. For more information, visit the Website of Governor Ron DeSantis.

Please call MCNA's Provider Hotline at 1-855-698-6262 if you have any questions or to inform us about office closures.

A new version of the Florida Medicaid Statewide Provider Manual is now available. As part of this updated manual, the requirements for anesthesia services have changed. Intravenous/Non-Intravenous sedation is now limited to three (3) times per 366 days, per recipient. To learn more, click here. You can download a copy of the Provider Manual directly at http://manuals.mcna.net/florida.

Remember to report all changes at your office to MCNA so that we may provide the most accurate Provider Directory for our members. If you add a dentist, change your office phone or fax number, or choose to increase your availability by extending office hours, we would like to know as soon as possible! Please send an email detailing any changes to prdepartment@mcna.net.

The 2019 Florida Dental Convention will take place June 27 - 29 at the Gaylord Palms Resort & Convention Center in Kissimmee. Click here to learn more about early registration.

Our Provider Relations team would like to share some important information with your office regarding referrals for specialty care. Please click here to read our provider bulletin to learn more about completing referrals with MCNA.